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Customer Relationship Management

"Analyzing Customer Support Data to Improve Service"

Are you looking for ways to improve customer service and support in your business? If so, you should consider using Excel or Google Sheets to analyse customer support data. In this blog post, we'll discuss how customer support analysis can help companies identify areas of improvement and provide tips on

Analyse Customer Retention Data for Improved Loyalty

Are you looking to improve customer loyalty and retention? Do you want to use Excel or Google Sheets to analyse customer retention data? If so, then you need to learn about customer retention analysis. In this blog post, we'll discuss how customer retention analysis can help companies identify areas of

Creating Customer Satisfaction Surveys with Excel/Google Sheets

Are you looking for ways to measure customer satisfaction and identify areas of improvement in customer service? Excel and Google Sheets are great tools to help you create customer satisfaction surveys that can provide valuable insights into how your customers feel about your business. In this blog post, we'll discuss

Creating Customer Segmentation Models with Excel/Google Sheets

Are you a business looking to better understand your customer behaviour and preferences? Do you want to create customer segmentation models but don't know where to start? Look no further! In this blog post, we'll discuss how to use Excel or Google Sheets to create customer segmentation models that will