Top Operation Metrics and KPIs

Sales Revenue

At the end of the day, the money your firm produced for itself is the ultimate sign of how well it is operating.

Gross Profit Margin

This operational statistic assists you in understanding the division of your sales dollars - how much went into profits and how much went into other costs. It is expressed as a percentage.

Net Profit Margin

Net profit margin is an operational indicator that shows how much profit was produced on goods sold after all sales expenditures were deducted.

Traffic to Your Website

It makes perfect sense to designate an operational statistic just for measuring how well your website is performing.

Conversion Rate

Conversion rate is an operational indicator that directly informs you of the effectiveness of your marketing and customer-convincing initiatives.

Retention Rate

Getting new clients is one thing; keeping old ones is quite another. This operational statistic indicates how satisfied your consumers are with the services provided by your company.

Customer Lifetime Value

This is a key operational metric for organizations since it indicates how profitable each customer is for your company during the time he stays with your brand.

Customer Acquisition Cost

The major goal here is to gain new clients. This operational statistic enables you to determine how much money your company spends to acquire a single new customer.

Employee Satisfaction

In order for a firm to fully grow and succeed, it must also look within. As a result, an operational statistic that assists the administration in measuring employee happiness must be included in the mix. This increases employee productivity.

Setting Timed Goals

The most crucial operational metric of all is your company's ability to time itself on goal achievement.